At Cocakart.com, we believe that customer satisfaction is the key; therefore we stand behind all products bought at our site.
You have received a damaged/defective item or an item that does not comply with the specifications as per as your original order you can claim for refund. But one of the certain cases should be:
Wrong Size
Wrong Color
Wrong Quantity
Defective
Damaged, Or Significantly different from the description given by the merchant
However, for some products, the sale is a final sale, and the merchant does not accept any return.
We will also not be able to accept the return if product
Is worn or altered
If any Physical Damage
If returned without original packaging and accessories
Serial Number is tampered.
We are responsible for what we sell. If you are not completely satisfied with your purchase, you can return most items to us within 7 days of delivery to get a 100% refund. We offer free and easy returns through courier pickup, or you can exchange items bought Staged, at any of our stores across India. You do not have to bear any courier shipping charges for returns.
For any other inconvenience you can email at info@cocakart.com